Petsda offers a 30-day money back guarantee. All new and unused resalable items can be returned within 30 days after the item is delivered to you. You must first request a return order authorization number from Petsda before returning any merchandise.

Please send your request to support@petsda.com. Once you have a return order authorization number  you can return the merchandise and receive a credit for the cost of the item.  Upon receipt of the returned merchandise a credit will be applied to your Petsda account and can be used for any future purchases.

At our discretion, a refund may be issued without requiring a return of the product. In these situations, please note that we do not take ownership of the refunded item.

Refunds for orders placed online using your PayPal account and returned to the Petsda warehouse will be applied back to your PayPal account.